Once upon a time sales people stood behind the counters of stores everywhere helping customers make purchase decisions. Today when people want to make sense of that new TV, camera, computer or insurance form they pick up the phone, call an 800# call center, and rack up billions and billions in margin devouring expenses.
We developed Smart Agent™ for the multi-trillion dollar Answer Industry. It reduces call center traffic. It's a multi-modal, natural language based communications tool that is part concierge, part guru, part friend and very effective.